Privacy Policy

Last updated: January 15, 2025

1. Introduction

Unchalked ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Texas School District Intelligence Platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Organization affiliation
  • Account credentials and preferences
  • PIR request content and communications

2.2 Usage Information

We automatically collect certain information about your use of our service:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Search queries and filters used
  • Error logs and performance data

2.3 Public Information

We collect and display public information about Texas school districts, including contact information, statistics, and other publicly available data from official sources.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our platform services
  • Process and track PIR requests
  • Send notifications and updates about your requests
  • Improve our platform and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Public PIR Requests: PIR requests may be publicly displayed as required by Texas Public Information Act
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure hosting and infrastructure

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain communications and data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and features
  • Ensure platform security and functionality

You can control cookie settings through your browser preferences.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. PIR requests and related communications may be retained longer as required by Texas Public Information Act requirements.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@unchalked.com

Address: [Your Business Address]

Phone: [Your Phone Number]